NASA Suspends Radiation Experiments

Critter News

For more than a year, we have worked to block NASA’s planned radiation experiments on live squirrel monkeys. We have just learned that the experiments have been cancelled. Due to the basic anatomical, biological, and physiological differences between squirrel monkeys and humans, these experiments were destined to fail. Received this today from Physicians Committee for Responsible Medicine. Excellent news! We did it!

Shark Attack Experiment: LIVE

4 The Love Of Animals

Nat Geo Wild is airing an amazing show tonight called Shark Attack Experiment: LIVE! will also have the opportunity to connect and tune in to Shark Attack Experiment LIVE online at natgeotv.com and via social media. They aren’t cute and cuddly, but sharks are still very important!

Sharks 141

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

CX-Ray Vision: The Experiences You Need In Your Business

CSL test

It’s all about the quality of your customer experience. Give your sales, operations, and customer service teams and supervisors some serious superpowers, with 8x8 Contact Center : CX-Ray Vision : See inside the entire customer experience pipeline.

2018 52

Gross Monkey Experiment

Critter News

Now this is pretty gross. I understand it's for HIV prevention, but still. testing a vaginal gel on monkeys. Disturbing. The gel was applied vaginally to three pigtailed macaques twice a week for seven weeks. Thirty minutes after each gel application, the animals were exposed to SHIV, for a total of 14 "challenges." A fourth animal received a placebo gel in the same manner. Two of the three macaques receiving the active gel remained uninfected after seven weeks of being exposed to SHIV.

Ghoulish Primate Experiment in South Africa

Critter News

Johannesburg - A Bloemfontein man received a criminal record on Friday for a "backyard experiment" on a pregnant monkey, the NSPCA said. He had severed her spinal cord to paralyse her for a "backyard experiment. Warning! This is just horrible and sick, sick, sick. It's at a vomit level with me. From news24.com. The NSPCA in November 2008 charged Jordaan for his "merciless treatment" of a heavily pregnant vervet monkey.

NYT Equine Thought Experiment

Animal Person

And that fact gives rise to a thought-experiment. Forgot to hit "publish now" on this. The New York Times presents us, this morning, with "Equine Alternative" regarding the recent discovery that horses decided to allow themselves be domesticated by humans for our mutual benefit, earlier than we had thought (3500 BC, and we preciously thought it was more like 2500 BC). The site was where northern Kazakhstan is now, the culture was called Botai and the date was around 3500 B.C.

Protest To Stop Pointless Radiation Experiments

Critter News

PETA organized protests to stop these stupid radiation experiments on spider monkeys. The purpose is to determine how astronauts would fare on the way to Mars. To Mars? We can't even get out of Afghanistan and we're going to Mars. Next year? Give me an effing break.

NASA May End Monkey Radiation Experiments

Critter News

Not sure yet, but it could happen per this action alert from Physicians for Responsible Medicine.

NASA Funds Radiation Experiments on Monkeys

Critter News

Another animal experiment I would not support as a US taxpayer. Physicians Committee for Responsible Medicine are calling attention to it. The research project, led by Jack Bergman of McLean Hospital, a Harvard Medical School affiliate in Belmont, Mass., was one of 12 awarded radiobiology research grants through NASA's Human Research Program, the space agency announced October 27.

Another Birthday Surprise. Coincidence? I Think Not!

CSL test

What a great experience and a wonderful thing to do for this little boy! Lo and behold I searched our blog and discovered that Jenny Dempsey wrote about this very experience a couple years ago. So why would I write about the same experience again? Photo Credit: Jeremy Watkin.

2019 72

Millions of Animals Used in EU Experiments

Critter News

If the directive is approved, the number of animals used for experiments will be limited, and the animals’ welfare will be improved in accordance with ethical principles of the EU concerning animals. The European Parliament approves of the ban on testing on large primates (chimpanzees, gorillas, and orangutans), which are threatened with extinction, except in experiments aimed at conservation of these endangered species. Awful. From the Epoch Times.

FL Animal Control Conducts Bizarre Experiment

Critter News

It was an "experiment" you see, even though they are just Animal Control, not a research facility. Clay County violated five federal animal welfare regulations in a in September 2008 experiment that involved putting a dog in a non-air-conditioned truck for an hour at midday, according to a U.S. News of the Weird Owners claim dog died from being in non-ventilated Animal Control vehicle. How should Animal Control evaluate their claim?

Virtual Experience

Animal Ethics

Here is the latest from Farm Sanctuary

Rethinking Pain

CSL test

As a customer service or customer experience professional, have you ever gone to a boss asking them to spend money? I’d love to hear your thoughts as you ponder the pain you encounter as a customer service or customer experience professional aiming to make a difference in your organization.

2020 56

Setting the Record Straight on CSAT, NPS, and CES

CSL test

Have we lost sight of something when it comes to asking our customers for feedback and gauging what’s truly important in the customer experience? If you’d like to go into more depth on this metric and the whys behind it, I highly recommend reading The Effortless Experience.

2019 79

Two Examples of Mice Experiments - Valid or Not?

Critter News

I came across these stories about two different medical experiments using mice. In this experiment, scientists tested whether lighting can cause depression. Here's another experiment using mice to determine whether stress and chemicals in plastic is leading to messed up male genitals and, therefore, infertility. So, why put the animals through this if it's not even a reflective experiment. They used different lighting situations to see how they affect mice moods.

Mice 109

4 Customer Success Lessons Learned from a (Much Improved) Internet Installation

CSL test

In past experiences, I’ve signed up, typically on the phone with a sales person, and gone through the installation process, only to find that my first bill included a fee that wasn’t expected. Now back to the most recent experience with AT&T.

2019 64

4 Good Reasons to Kill Email-Based Customer Support

CSL test

Do other channels offer better customer experiences? And contact center phone providers have innovated tools like Queue Callback to make the phone wait experience much better. Contact Center Customer Experience Customer Service JeremyImage by rawpixel from Pixabay.

2019 68

Two Blogs, Two Views on Experimenting on Chimps

Critter News

Here's a PhD student at the University of Pennsylvania with an interesting post about the same issue, wondering how much we really need to experiment on chimps. This blogger, Earle Holland at Oregon State University, doesn't seem to believe the allegations coming out about the New Iberia Primate Center in Louisiana. He is the assistant vice president for research communications in the Office of University Relations. Here's his post about it.

The Tale of Two Customer Service Responses

CSL test

To add to the experience they left a thank you note (pictured) in the car that said, “You’re Ready to Roll” and included a snack for the road. There are a couple great customer service and experience lessons here. Customer Experience Customer Service Jeremy

2019 56

5 Emerging Technology Systems and Updates from Q2

CSL test

These tools include MaestroQA for quality, Tymeshift for workforce management, Stella Connect for customer experience and voice of customer, Geckoboard for real time analytics and wallboards, Lessonly for learning and development, and Ada for chatbots.

2019 65

6 Considerations for Building a Purposeful Quality Scorecard

CSL test

It wasn’t until my boss helped me connect quality with the customer experience that I began to find purpose and meaning in the work. It was then that I saw the critical role quality assurance plays in achieving the desired customer experience. Image by Ray Shrewsberry from Pixabay.

2019 59

How Digitization is Driven by Your Communication System

CSL test

Studies from the Case Foundation have found what everyone intuitively knew: Millennials are intolerant of poor digital experiences. This is why it’s becoming table stakes for companies to provide great digital experiences. The New Customer Experience.

2018 60

5 Considerations for Creating a Multi-Channel Quality Management Form

CSL test

Contact Center Customer Experience Customer Service JeremyThis article was originally published on the MaestroQA blog on June 6, 2019. Click here to read the original post. If you had to choose, what would you say are the absolute most important items on your quality form?

2019 59

Always Leave a Place Better Than You Found It

CSL test

It also means that we’ve partnered with the rest of the organization to continuously improve the various aspects of our business, product, and customer experience. Image by Michal Jarmoluk from Pixabay. This article was originally published on the FCR blog on July 17, 2019.

2019 87

Are You Ready for Cloud Communications?

CSL test

The answer is straightforward—a single cloud platform that integrates the core features and functionalities of cloud voice, messaging, video conferencing and team collaboration to provide a unified user experience. Management tools to dramatically improve the customer experience.

2018 77

Learning to Consider Others

CSL test

Have you had a similar experience when contacting a company? Image by DanaTentis from Pixabay. It’s amazing the customer service insights I gain from raising my kids.

2020 56

A Roadmap to Success with Speech Analytics

CSL test

They’ll want to identify ways to improve the customer experience, to gain instant visibility into problem areas and surface concerns. Whether you’re heading to a new restaurant on the other side of town or taking a road trip across the country, a GPS helps get you there.

2019 75

Should You Come Clean About Chatbots?

CSL test

Others felt that trying to pass a chatbot off as an agent was a recipe for poor customer experience. Talk about productivity and throughput, and customer experience. How Transparent Should You be About Chatbots?

2018 73

Time for Manufacturers to Retool their Communications

CSL test

This post is part of a series focused on the manufacturing industry highlighting emerging trends affecting the employee and customer experience. It’s true that many companies have had poor experiences with cloud-based communications and now consider the entire idea bad.

2018 70

6 Best Practices For Optimizing Zendesk

CSL test

Finally, we spend a ton of time in the customer experience space, reviewing feedback from voice of customer surveys and closing the loop with customers. Image by Pete Linforth from Pixabay.

2019 56

New Integration with Google Cloud Contact Center AI

CSL test

This partnership with Google Cloud is new, will allow us to expand our artificial intelligence capabilities to new areas, and doubles down on our commitment to provide companies with a unified communications solution that creates a seamless, exceptional customer experience.

2019 56

What I learned about customer service from swimming with sharks

CSL test

What’s something that you initially thought was super scary but after learning more about it, realized it was actually an amazing experience? There’s that customer again. You recognize the name lurking in the queue. You’re not supposed to, but you skip their email.

2019 52

8x8 Launches Speech Analytics and Integration Framework

CSL test

8x8 X Series has enhanced speech analytics to provide voice of the customer insights, enabling companies to optimize customer experiences through data-driven decisions. Customer experience analytics.

2019 52

Blurring the Lines of Enterprise Communications

CSL test

As organizations increasingly compete on customer experience (CX) and engagement, senior managers are being tasked with transforming their company’s CX. This is a guest blog post by Amy Lind , research manager at IDC. Customer engagement models and expectations are changing.

2018 63

Up Your Customer Service Game by Leveraging What You Have

CSL test

One recent study published by Marketing Week revealed that 75% of companies acknowledge that customer experience (CX) is of increasing strategic importance. Yet only 24% said that customer experience is fully embedded in their organization.

2018 60

8x8’s One System of Engagement, Explained

CSL test

The second major benefit of one cloud versus multiple clouds (using many cloud vendors for your communications and customer experience) is that you get full customer journey analytics integrated across systems.

2019 56

4 Cloud Migration Pitfalls (and How to Avoid Them)

CSL test

If you are a company looking to scale your cloud communications infrastructure, make sure you have a vendor who is thorough and has real hands-on experience globally.

2018 56

New Communications Options for SMBs

CSL test

The article explains that while many businesses have “moved towards a hodge-podge of supposedly-interoperable products and technologies that need to be integrated and tied together to somehow provide a seamless user experience,” there may be better alternatives.

2018 52

Cooking With Cats Coloring Book (and a giveaway)

4 The Love Of Animals

This book combines all of those wonderful things together for a fun coloring experience! Do you love cats? What about food? Do you also like to color? The cats take the cake in their “food cosplay”, such as cat sushi. … Continue reading → cats

2017 193

Veganism in the Workplace

Creature Talk

I’d be interested in hearing about other people’s experiences in the work place. After a 7 month hiatus from this blog, I wonder: is anyone still out there? Anyone waiting for me to post? I bet you are just beside yourself with curiosity about where I’ve been.

Vegan 52

What Matters to Animals…

Creature Talk

Someone is doing an experiment on a chimp or a rabbit or a rat. The weekend of June 13th and 14th I went to an animal rights conference in the Twin Cities called Their Lives, Our Voices. Much like last year, it was awesome.

Goats 56

Overcoming Pet Winter Woes

4 The Love Of Animals

Like humans, pets can experience winder doldrums. Even those living in warmer weather regions are still affected by seasonal changes, which can be especially tough on dogs and cats–particularly those that are used to spending time outdoors.

2015 250